Q-Assign
The Intelligent Routing Engine For Salesforce
Founded:
2010
Sales
Ortoo is on a mission to help large and fast-growing teams to transform the way they work in Salesforce. Through the deployment of state-of-the-art, performance-enhancing apps (which are 100% native to Salesforce), teams are able to increase throughput, productivity and performance - almost overnight.Sales TeamsOur lead automation apps are designed to create and update leads and opportunities automatically, in real-time, and then distribute them intelligently to the very best available sales rep - matching them on numerous different attributes, including skill-set, experience, territory and language.Service TeamsOur automated Case Management apps enable Service teams to reduce both time-to-first-contact and time-to-resolution. By matching the right Case to the right service agent at the right time, case throughput can be optimized, whilst productivity and performance are maximized.Helpdesks and Other TeamsIn fact, our apps are designed to support any Salesforce object, including custom objects. This means they can be deployed to automatically assign Tasks, Contacts, Accounts, Events, Custom Cases, Support Requests or any other work-item, to the most appropriate Salesforce user.For more details please click on the "Products" tab above our LinkedIn header.
Ortoo provides advanced productivity apps that integrate seamlessly with Salesforce to enhance business operations for sales and service teams. These apps utilize AI-powered automation for processes such as lead and case assignment, as well as email handling. By deploying Ortoo's solutions, users can implement intelligent assignment rules, automate email responses, and manage tasks and requests efficiently within Salesforce. The focus is on optimizing workflow and increasing organizational throughput by ensuring tasks are assigned quickly and accurately to the most appropriate team members.
Sales teams benefit significantly from Ortoo's lead assignment systems, particularly in environments using Salesforce. The system enhances efficiency by automating lead distribution and minimizing human error, which results in higher lead conversion rates. It allows for the assignment of leads based on specific attributes like location and expertise, ensuring leads are matched with the most qualified sales representatives. This not only enhances sales performance but also ensures quicker response times and increased customer satisfaction, ultimately driving higher productivity and optimally allocating resources among the team. Ortoo Lead Assignment Ortoo Products
