General Resources
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Sep 1, 2023
Litify: "Salesforce for Legal"
Litify is an industry-specific CRM solution made for the Legal industry and built entirely on top of the Salesforce platform.
Litify was founded in 2016 and Headquartered out of Brooklyn, NY. Between 2016-2023, they raised over $70m, including a $50m Round from Tiger Global Management, before ultimately being acquired by Bessemer Ventures.
The platform is a comprehensive, integrated suite of tools designed to streamline the operations of law firms and legal teams.
Its features include case management, document management, client communication tools, and insightful analytics, making it a versatile solution for legal practices of all sizes.
Key Features of Litify
Case Management: Streamline your case handling process from intake to resolution.
Document Management (Docrio): Easily organize, access, and manage legal documents in a centralized location.
Client Communication Tools: Enhance client satisfaction with effective and timely communication features.
Analytics and Reporting: Make informed decisions with advanced analytics and customizable reports.
In the Salesforce ecosystem, it can be expensive and challenging to customize the CRM application to meet the unique needs of your industry so vendors have begun launching to meet those unique needs. Litify is one of the few platforms built entirely for the Legal Services industry, offering an all-in-one solution that enables Law Firms to manage and assign cases, track clients, measure attorney billable hours, securely store legal documents, and more.
Other examples of native Force.com industry solutions include Veeva Systems (Pharmaceuticals / Life Sciences) and nCino (Financial Services), both of which are now multi-billion dollar, publicly traded companies. The list of industry-specific SaaS companies built entirely native to Salesforce is growing.
Native Force.com ISVs combine to build CRM solution for the Legal Services industry
The Litify solution is built on top of the Salesforce platform, which offers customers a tool that is 80% of the way to serving the unique needs of their law firm and providing a platform in Salesforce that is flexible and cost effective to configure for the final 20%.
In 2022, Litify acquired LegalStratus, a solution thats offers a similar solution for case management, spend tracking & reporting, analytics, and billing.
At the time of acquisition, LegalStratus (also based out of New York) doesn't appear to have taken outside funding and grew on a slower trajectory, sitting around 5 employees at the time of acquisition.
While Litify is native to Salesforce, meaning the underlying architecture, APIs, and features are standard, it does have unique elements to the platform.
Typically, companies will hire specialized [Litify Consultants](https://www.foundhq.com/hire-litify-consultants), individuals with deep expertise in Salesforce, knowledge of the Legal Industry, and familiarity of the intricacies of the Litify platform itself.
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