Top Salesforce Field Service Partners
Learn about the different resourcing options for getting Salesforce Field Service work done. Explore the top Field Service Partners or connect with FoundHQ to hire Consultants directly.
With 1,500+ Salesforce Partners in the US alone, you certainly have your work cut out for you when it comes to choosing the right Partner for your business.
To make your life easier, we thought we'd put together this list of the top Salesforce Field Service Partners. From top-tier consulting firms to Salesforce expert networks like FoundHQ, these Partners offer a range of services and capabilities that can help you get the most out of this powerful tool.
Top Salesforce Field Service Features
If you’re reading this article, chances are you’re thinking about purchasing Salesforce Field Service or you’ve purchased and are ready to implement. Let’s quickly explore the core capabilities of the platform to make sure you’re maximizing that investment.
Salesforce Field Service is one piece of Salesforce’s Service Cloud—a collection of products designed to help businesses provide better, faster, more reliable service to customers and employees. As the name would suggest, Salesforce Field Service focuses on helping businesses manage their Field Service Operations with features like:
Automated Scheduling & Dispatching
Resource Optimization
Mobile Support
Self-Service Options
Automated Workflow
These are game-changing features with the potential to transform the way you do business. But accessing and customizing them is a bit more complicated than just purchasing the suite of tools.
The solution? A trusted Salesforce Field Service Partner.
What Is a Salesforce Field Service Partner?
A Salesforce field service partner is an expert with the skills and experience to help implement, customize, and optimize Salesforce Field Service features for very specific business needs. Salesforce field service partner companies have expertise in setting up and utilizing the platform, allowing users to:
create custom attributes and workflows
define and manage user access permissions
integrate with other Salesforce products and third-party applications
With the help of a Salesforce field service partner, companies can ensure their operations are running smoothly and cost-effectively.
What To Look For in a Field Service Partner
Increased Efficiency
A tool like Salesforce isn’t something you deploy and then experiment with building. It is absolutely critical that your initial implementation goes right and you are setting up a scalable foundation. A Salesforce Field Service Partner will help streamline this entire process, saving time and money. They will understand what Salesforce modules you need to be leveraging, how to design and architect the solution, and which automations or third-party integrations need to be in place.
Vetted Service
Working with a Salesforce Partner means having a Management Consultant in your pocket. They should truly function as a Salesforce Advisor by taking time to understand your unique needs and crafting a custom solution that scales as your business evolves.
Scalability & Flexibility
Salesforce Partners not only bring deep platform and domain expertise, they also offer access to a scalable network of resources. As your use of Salesforce changes, you will need to bring in different types of specialized resources at different stages of the journey - and many of these won’t be positions you need to hire to the full-time team. For this reason, identifying a trusted vendor that can help with new implementations, ongoing support, and everything in between is an essential part of maximizing ROI on Salesforce.
Reduce Costs
If you’re an Enterprise business, Salesforce Partners can help you save money in the long run. They’ll be able to identify areas where existing resources could be better utilized and look for cost-effective alternatives that work with your budget.
Requirements of a Field Service Partner
Skill Set
Before hiring a Salesforce Partner, it’s important to make sure they have the necessary skills and experience. Do they specialize in Field Services? Are they certified to build on the platform? Have they worked with similar companies or projects before?
Scalability
The size of your operations can drastically change over time. To ensure that you’re always well-equipped, it’s essential to find a Salesforce Partner who can grow and adapt with you.
Security
The security and privacy of your data is essential. When searching for a Salesforce Partner, make sure they have the necessary certifications and experience with data storage and management.
FoundHQ vs Consulting Partners
Companies are told that Salesforce Partners are the only place to go for quality guidance or reliable execution. But that’s simply not true. At least anymore.
There is absolutely a time and place to leverage Consulting Partners but that is primarily limited to projects that will require a Delivery team of 10+ Consultants engaged simultaneously. More often than not, stakeholders turn to Firms when a better option is hiring a small team of Independent Consultants.
FoundHQ was born out of a very real need: a way to engage the same Salesforce Consultants you get from a Partner at a fraction of the cost.
How Consulting Partners Work
There are a few key aspects to the way Salesforce Partners work with you to get the work done. This is a simple reality of their business model.
Deliver the Work and Leave
Their business runs on delivering projects efficiently so they can manage their workload and move on to the next project. Obviously, you're looking to get the work delivered quickly as well but you want to make sure it's done right before they leave - and if the Partner has another project lined up for their Consultants, the final stages can get rushed.
Not to mention, most Partners simply don't have a cost-effective model to support you after go-live. They will either charge astronomical rates for access to an individual Consultant or they will hand everything over and wish you luck.
All Deliverables are Scoped Upfront
In order to achieve the fastest possible deployment, the start of an engagement with a Partner involves scoping the entire project from start to finish and solidifying a timeline for when everything is scheduled to be completed.
Again, project planning is critical for success but it leaves very little room to maneuver. As you learn new things along the way, you might want to change some of the original plans and Partners make it very difficult to do so.
Partners Execute 100% of the Work
Perhaps you have a capable Salesforce Administrator or Developer in-house that would love to get their hands on this new project. It would give them experience and bring the cost of the project down but Consulting Partners don't want to do things that way.
They want to staff an entire team on the project and get as many Consultants billable as possible in order to maintain control. It means means that regardless of what expertise you have within your company - or who on your team you'd like to get some Salesforce exposure - the Partner will be push as many of their Consultants as possible, increasing the overall cost of the project and making knowledge transfer harder during go-live.
Partners are Very Expensive
The typical bill rate per Consultant from a Partner is $200/hour to $350/hour.
They will justify it by saying quality comes at a cost but it's really because Consulting Partners have a lot of overhead, which needs to accounted for in their price. In contrast, Independent Salesforce Consultants charge a significantly lower hourly rate - typically in the range of $100/hour to $175/hour.
And don't be fooled, their experience is identical to the Consultants you get from a Consulting Partner since many Independent Salesforce Consultants used to work for a Partner!
When To Hire Who: FoundHQ vs Consulting Partners
The Partner approach is ideal for larger transformation projects where the team being engaged across strategy, business process optimization, and systems work exceeds 10+ Consultants engaged simultaneously.
At this scale, it's beneficial to have a single vendor accountable for managing the all workstreams and keeping things organized.
But you should strongly consider engaging Independent Consultants for any initiative that requires fewer than 10 Consultants - and especially those that only need a team of 2-3.
In these scenarios, you can take a surgical approach to hiring only the experience needed, while also partnering with someone that remains available to you long after the project is delivered.
Why FoundHQ
Our approach gives you the best of both worlds.
The expertise of a Consulting Firm. The collaboration of an FTE.
And cost savings only a Freelancer can offer.
FoundHQ brings 10+ years of experience building Salesforce teams, including work with some of the top Partners globally. By partnering with us, you get access to a network of 8,000+ pre-vetted Salesforce Consultants, including talent from Slalom, Accenture, Deloitte, IBM, Kicksaw, Coastal Cloud, Salesforce, and hundreds of other Consulting Firms.
We possess the single largest Salesforce knowledge base and the ability to help you identify the right team needed to deliver any scope of work.
Get Matched to the Right Salesforce Consultant
FoundHQ is the easiest way to get work done in Salesforce.
As we highlighted in our Guide to Selecting a Partner, finding a Consulting Firm with expertise in the specific Product you need is only one piece of the equation.
Don't overlook the importance of vetting Partners on the specific type of work they deliver and how they will engage with you throughout the engagement.
If you're looking for guidance or an outside opinion on vendor selection, book a call with our team any time.
FoundHQ
New York, NY
Consultants:
8,000+
FoundHQ - The Largest Network of Salesforce Support Experts
Quick Stats
500+ completed Salesforce projects
8,000+ pre-vetted Salesforce Freelance Consultants
No minimum project size
No rigid SOWs
No matching fees
Founded in 2020
Serves United States, Canada, United Kingdom, France, Germany, and Australia with Salesforce Consultants in 30+ Countries
FoundHQ provides access to the single largest network of Salesforce support experts in the world. This unique positioning allows FoundHQ to serve startups, mid-market, and enterprise organizations with a wide range of Salesforce services. Our model supports customers looking to identify project-based Salesforce contractors that function as embedded members of their team.
Getting started with FoundHQ is easy:
You tell FoundHQ about your project needs.
Within 24 hours, we match you with 2-3 Salesforce support consultants specifically identified for your project.
You choose the consultant(s) to interview.
Kick off the project — and FoundHQ will support you every step of the way.
To learn more about if FoundHQ is the right fit for your project, you can Create an Account, List a Quick Project, or Book an Intro Call.
Cirrius Solutions
Minneapolis, MN
Consultants:
42
Cirrius Solutions is a Salesforce Partner with a range of service offerings—from Marketing Cloud to (you guessed it) Field Service Management.
Cirrius Solutions' Field Service Accelerator is a pre-configured Salesforce Sales Cloud, and Field Service managed application that cuts time to value by reducing implementation time by up to 75% (~3 weeks). The firm offers the Field Service Accelerator Package, which includes the implementation of their custom app along with ongoing support and optimization services.
Expertise:
Field Service (SFS) - We created a FIELD SERVICE ACCELERATOR package with a pre-configured Sales Cloud & Field Service functionality STARTING AT 20K! This supercharges time-to-value and reduces up-front implementation costs by 45%. Contact us for a demo!
CPQ & Billing - Quote process optimization for customers in industries such as; manufacturing, construction, telecom, consumer goods, clean energy, solar & wind, agribusiness, transportation, logistics, real estate, high-tech, HLS, and retail.
ERP Integrations - Post CPQ & Salesforce Billing we can help optimize your ERP and billing system integrations. We have helped hundreds of customers with integrations to NetSuite, Quickbooks, Oracle, Sage, SAP, and Data Warehouses.
Nubik
New York, NY
Consultants:
12,500
Nubik is a Salesforce partner with 10+ years and 1,000+ projects under its belt. The company's track record was impressive to catch the attention of Deloitte Canada's team, which acquired Nubik in 2022.
Nubik's main service offering is QuickStarts—a package that will get your company up and running with an essentially stock version of Field Service Management in just 10 consecutive business days. The company is more than capable of customizing your implementation, but that will impact implementation speed and cost.
AblyPro
Germantown, MD
Consultants:
8
AblyPro is another Salesforce partner that specializes in Salesforce Field Service. And with 300 experts on staff, the company is one of the bigger Field Service specialists around.
With hourly rates as low as $60/hour, the firm offers a range of services from implementation to custom development to Salesforce admin. AblyPro also provides ongoing support, including training and services like system optimization, data migration, and document customization.
Empodio
Buffalo, NY
Consultants:
8
Empodio is a Salesforce registered consulting partner with 20+ certifications and years of hands-on experience with the Field Service platform.
The company offers a full range of services—implementation, custom development, support, and training. However, they also offer a package called Salesforce Field Service 8 Week QuickStart, which (as you’ve probably gathered from the name) will get your company up and running with Salesforce Field Service in just 8 weeks.
Apps Associates
Acton, MA
Consultants:
156
Apps Associates is an application and technology advisor that specializes in migrating companies from tools like ServiceMax and Zendesk.
Data migrations are always tricky, and Apps Associates is careful to ensure that the transition is executed safely and securely. The company also provides a range of post-migration support services, such as system optimization and ongoing maintenance.
Asperii
New York, NY
Consultants:
54
Asperii is a Salesforce Field Service partner founded by that has worked with companies like Nike, Fox, and Sky.
Asperii has four main service areas when it comes to Salesforce Field Service—planning & strategizing, implementation & integration, review & support, and custom development.
And since Asperii was founded by ex-Salesforce employees, the team has in-depth knowledge of the platform and an intimate understanding of best practices.
Demand Chain
Eden Praire, MN
Consultants:
44
Demand Chain is a Minneapolis-based Salesforce partner with a long CV consisting of 1,800+ projects across multiple industries.
The company offers a range of services, from implementation to custom development. All Demand Chain services are delivered through a proprietary process called “The DC Way”, which is defined by a comprehensive discovery and planning stage that minimizes risk and ensures you get the services and tools you need.
DemandBlue
Irvine, CA
Consultants:
152
DemandBlue is a Salesforce Partner that specializes in the Field Service platform. The team has 100+ certifications and over 500 projects under its belt.
The firm offers an array of services to help companies get the most out of their FSL implementations, including training, custom development, system optimization, data migrations, analytics & reporting, and ongoing maintenance. DemandBlue also offers a full suite of services to support Salesforce Field Service Mobile (FSM), including mobile app development.
Strategic Growth
Austin, TX
Consultants:
26
Strategic Growth, Inc. has been operating as a Salesforce Gold Partner since 2007. With nearly 500 successful projects, the company has an impressive track record in Salesforce implementation and support.
The firm offers services for pretty much every Salesforce product, but they do have a strong focus on the Field Service platform.
Strategic Growth, Inc. provides a range of services to help you get the most from Salesforce Field Service, including implementation, configuration, custom development, analytics & reporting, and more.
Get Matched to the Right Salesforce Consultant
FoundHQ is the easiest way to get work done in Salesforce.
